Reference

Terms and conditions for your r50s account

These terms and conditions explain how your r50s account works, what you accept when you send a request, and which checks can pause access.

India accessAccount useLocal lawPayment rules

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How these terms apply in India

r50s Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

These terms and conditions apply to your use of the account from India and sit alongside any notice shown at sign-up or inside the account area. If a rule in your area is different, local law and the notice shown to you will control to the

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extent required. We may ask for document checks before we let a payment move, before we restore an account, or when details change. Payment requests through UPI, Paytm and PhonePe are processed only after the account data matches our records. Any delayed or reversed transfer is
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handled case by case, and we can ask for more details before releasing funds. By continuing, you accept that your use stays subject to these terms, the current account status and the law that applies where you are.

Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

REACH US HERE

Where to raise a terms query

If a clause is unclear, send us the section number, the screen copy or the account action you want checked.

In-account form Send the exact clause, account ID and the date you noticed the issue. We keep the request with your profile so the same team can trace the answer and reply in writing.

Email reply If you prefer email, use the address shown after sign-in and include the same details. Written requests help us verify changes to identity fields, consent records or payment status without delay.

Support chat Chat works well for quick questions about how a term is read. We can point you to the right section, then ask for a written follow-up if the matter changes your account.

RECORDS AND ACCESS

How we keep account records

We keep only the account records needed to run the terms you accepted, such as sign-in history, payment checks, consent logs and support messages.

Data handling

We use account details, device signals and payment references only to run the terms you accepted, settle requests and keep…

Cookies

Cookies keep you signed in, remember basic settings and help us spot repeated failed logins.

Account security

Use a private device when you change profile data or send a withdrawal request.

Retention

We keep records for as long as needed for the account, tax, payment and dispute trail, then remove or archive…

Contact path

For a terms query, contact the team from your account screen so we can match the message to the correct…

Request changes

If your address, name spelling or consent choice needs an update, send the change request with matching proof.

Questions about account rules and access

These answers cover the points people usually check before opening an account or changing a record. They explain what you accept, when a rule can change, how access follows local law, what we keep, and where to send a written request if something in the terms needs action. If your issue depends on a specific clause, send the clause number with your message so we can answer the exact point.

Yes. When you open an account or continue after a clear update notice, you accept the current terms and any linked notices. If you do not agree, stop before sending requests or payment instructions.

We may update them when our process, legal position or account controls change. The version shown on the page or inside the account is the one that applies after the update notice takes effect.

Access depends on local law and is available where local law permits. If your location or the rule set changes, the available actions on your account can change too, including payment and access steps.

We keep sign-in history, payment traces, support messages and key consent records for the account trail. Those records help settle disputes, check a request and meet the retention period that applies in your region.

Send the correction request from the account area and include the exact field that needs changing plus any matching proof. We use the existing record to confirm the update and reply in writing.

Use the support form, email route or chat entry shown after sign-in. Mention the clause number or screen copy, and we will direct the request to the team that handles that part of the terms.

Terms and conditions for your r50s account

Where to raise a terms query

How we keep account records

Data handling

Cookies

Account security

Retention

Contact path

Request changes

Questions about account rules and access

01 When do I accept these terms?

02 Can you update the terms later?

03 How does local law affect access?

04 What records do you keep?

05 How do I ask for a correction?

06 Who should I contact about a clause?

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